At Knoveo Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when you interact with us, both online and offline.
1. Information We Collect
We may collect the following types of information when you engage with our services:
- Personal Information: Your name, email address, phone number, company name, and any other details you provide when you contact us or sign up for our services.
- Technical Data: Information about how you use our website, including your IP address, browser type, and other browsing information collected via cookies and similar technologies.
- Transactional Information: Details about payments and purchases if you engage in a transaction with us.
2. How We Use Your Information
We may use the information collected for the following purposes:
- Service Delivery: To provide you with information, products, and services that you request from us, including handling inquiries and customer support.
- Improvement of Services: To improve our website, services, and customer experience through analysis of user behavior and feedback.
- Marketing: With your consent, we may send you promotional materials and updates about our services, products, and events.
- Compliance: To comply with legal obligations and regulations, such as maintaining accurate financial records.
3. Data Protection
Knoveo Solutions is committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except when it is necessary to provide our services (e.g., sharing with trusted third-party service providers) or to comply with legal requirements.
5. Cookies
Our website may use cookies to enhance your browsing experience. These are small files placed on your device to help us recognize your preferences and improve website functionality. You can adjust your cookie settings in your browser if you prefer not to have them stored.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for any data processing activities where consent is required.
- Lodge a complaint with a data protection authority if you believe we are mishandling your data.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically to stay informed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Knoveo Solutions
Email: info@knoveosolutions.com
Address: 2nd Floor 138, Sector C DHA Phase 6, Lahore.
